From supply chains to production to customer experience, digitization is transforming the way industry functions—and unleashing global opportunities for value creation.
In the past few years, we have seen digitization bring its first benefits to the industrial sector, particularly in processing and manufacturing, yet enormous untapped potential remains. Digital capabilities such as e-commerce platforms can significantly improve traditional customer-supplier experiences. Additional advances in automation, big data and analytics, and the Internet of Things create additional opportunities for substantial gains along the entire industry value chain.
Read more on McKinsey (August 2016)
